Interview with Rajesh Jain, Northern Care Alliance NHS Group

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Rajesh Jain talks to GatenbySanderson about the creation of Northern Care Alliance NHS Group with its ambition to deliver integrated care as close to homes as possible combined with the provision of specialist services.

Central to its success has been the Improvement Plan, with its focus upon people, systems and economies of scale. At its heart has been leadership development and Raj talks about building a leadership style of enabling and facilitation as opposed to command and control. This has driven exceptional results and the ‘human factor’ remains the cornerstone of continuous improvement.