Operations Director


North West Air Ambulance Charity
Not For Profit
North West
GBP Competitive Salary


NWAAC is a dynamic organisation undergoing significant and positive change. Based in the heart of the country and providing a service across Cheshire, Merseyside, Greater Manchester, Lancashire and Cumbria, we have a close partnership with the local land ambulance service and have recently made a step-change improvement to the clinical service we provide to our patients. Serving our region’s major conurbations, as well as those patients in much less accessible locations, we want to deliver the best possible care to our patients.

With the potential to become the nation’s leading air ambulance, we are now looking for an outstanding Operations Director to join us in a newly created role. We need someone with the passion, capability and independence to work successfully with our clinical and aviation team members as well as our strategic partners, particularly the local land ambulance trust and our aviation partner, to drive home the current success and deliver the next step-change improvements to patient care.

This is a highly influential role working closely with our Medical Director and deputising for the Chief Executive when required.  You will lead and shape our operations to ensure the safe and effective use of our aviation and clinical resources, delivering an outstanding and vital service across the region. By ensuring that patients are at the heart of everything we do, you will utilise your clinical knowledge, inspire the operational teams and continually drive improvement across every aspect of our service.

Bringing the essential clinical knowledge and practical experience required in an influential leadership role such as this, you can focus on delivering the best possible patient outcomes in a non-bureaucratic environment. Our charity is continually evolving and you will bring to us your forward-looking approach and the stakeholder management skills needed to achieve results in a positive organisational culture.

To view the job description and person specification, please scroll to the bottom of the page, tick to agree to the privacy policy, then click 'Continue to full details'.

Recruitment timetable

Timetable of the recruitment process
Closing Date Friday 24 November 2017
Preliminary Interviews w/c 11 December 2017
Shortlist Meeting w/c 18 December 2017
Referencing To follow shortlisting
Final Panel Interviews Early January 2018 (date TBC)

To apply for the role, you will need to submit:

  • A comprehensive CV and a supporting letter highlighting your most relevant experience;
  • Details of two referees whom we would be able to contact at shortlist stage.

Please also ensure you have also completed and submitted the equal opportunities monitoring form provided on this site. The information on the form will be treated as confidential, and used for statistical purposes only. The form will not be treated as part of your application.

Contact details

Nick Roberts
07393 013697
Juliet Brown
0113 205 6089

Before continuing please read and accept our Privacy Policy