Deputy Director, Joint Head of National Communications Data Service

Home Office

Manchester (with Regular travel around the UK)

Ref: GSe80423

The National Communications Data Service (NCDS) provides ground-breaking national capabilities giving access to telecommunications data for the UK’s law enforcement agencies, UK intelligence community and hundreds of wider public authorities. Under the provisions of the Investigatory Powers Act 2016, NCDS fields these capabilities and services to support the success and pace of operations to counter terrorism, tackle serious and organised crime, and protect vulnerable persons.

This role is to jointly lead NCDS and focusses on operational services and leading programmes to deliver new capabilities. We are looking for an individual with strong leadership skills, and a track record of building and leading diverse multi-profession  teams and an ability to motivate, inspire and guide others, delivering in an uncertain and fast-paced environment where the outcomes from the work really matter. Key responsibilities will include:

  • Ensuring the maintenance of critical live services 24/7/365 and evolving services through continuous improvement.
  • Ownership and leadership of critical programmes of work delivering new capabilities
  • Building the team in Manchester and forging strong links in the region
  • Joint leadership of a mixed team of civil servants and contractors, to deliver a high performing team and an inclusive team culture
  • Work in partnership with colleagues in the Home Office, National Crime Agency and GCHQ.
  • Work with a range of suppliers, ensuring successful strategic partnering and holding providers to account for high quality outcomes 

Essential Criteria

• Experience of delivering complex IT projects, programmes or portfolios including support to senior leaders and influencing business decisions and deliver outcomes to time, cost and quality.

• Excellent team leadership, management, collaboration and partnering skills with the ability to lead people through change and deliver outcomes in an uncertain environment.

• Comfortable operating with a high degree of personal autonomy and responsibility, and with making effective judgements in the presence of uncertainty.

 • Outstanding stakeholder management and communication skills, with an ability to influence constructively and command confidence at all levels.

Recruitment Timetable

Closing Date for Applications
Sunday 12 December 2021 @ 11:55pm

Preliminary Interviews with GatenbySanderson
From Monday 20 December 2021 to Friday 14 January 2022

Assessments & Fireside Chats (FSC)
From Monday 24 January 2022 to Friday 4 February 2022

Final Panel Interviews
Tuesday 15 February 2022

How to Apply

To apply for this role, please submit:

  • An up to date and relevant CV setting out your career history, with responsibilities and achievements
  • A Supporting Statement (no more than 2 pages of  A4) that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements.
  • Please provide your home, work, mobile and email contact details and let us know of any dates when you are not available or where you may have difficulty with the indicative timetable.
  • Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.

Should you wish to have a confidential conversation with to explore this role before applying please contact us


  1. Guaranteed Interview Scheme.docx
  2. How to write a Suitability Statement.pdf


Sarah Luxford: 07812 150 386
Lisa Gobey: 07570 654 500