Director of Housing and Customer Services

St Leger Homes of Doncaster Limited

Doncaster, South Yorkshire

  • Location

    Doncaster, South Yorkshire

  • Job type


  • Sector


  • Salary/Remuneration

    £90,000 plus excellent pension scheme

  • Job ref


  • Expiry date

    05 July 2021

  • Client

    St Leger Homes of Doncaster Limited

Ref: GSe74804






Our mission is to provide homes in neighbourhoods that people are proud to live in. With over 20,000 homes under our management, St. Leger Homes is an award winning company with a long-standing reputation for providing excellent housing services. Proud to be an ALMO, we have an excellent relationship with Doncaster Council who place enormous importance in social housing and are investing £100m in new homes.

We are looking for an exceptional, ambitious and skilled Director to join us and lead our Housing and Customer Services, helping us achieve our ambition of being nationally recognised for excellence, but much more importantly delivering brilliant services for the people of Doncaster.

Reporting to the Chief Executive, you will be a key member of our supportive Executive Management Team, positively impacting through organisation-wide leadership and strategic planning. With responsibility for our tenancy, estates, housing options and customer services, you will provide expertise and inspirational leadership with a focus on service excellence, continuous improvement and innovation.

You will ensure we get closer to our customers and help us deliver the value for money Doncaster people expect, whilst not compromising on quality. This is Yorkshire after all!

As a results driven housing professional, with a successful track record of leading housing management services, your expertise will ensure that our teams deliver a customer experience recognised as amongst the best in the sector. You’ll also bring excellent collaborative and partnership skills, so those challenging issues such as managing homelessness post pandemic are successfully addressed. This is an outstanding opportunity to contribute to achieving our vision, helping us remain a top performing, values-led community housing organisation.

Having read the candidate pack, if you then require a confidential discussion,  please contact: Nick Roberts on 07393 013697 or Elise Kanareck on 020 7426 3370 at GatenbySanderson. The closing date is 9:00am on Monday 21st June 2021.


Recruitment Timetable

Closing date
Monday 21st June 2021 - 9am

Long listing
Friday 25th June 2021

Preliminary interviews
1st, 2nd and 5th July 2021

Short listing
Thursday 8th July 2021

Stakeholder Panels
Thursday 15th July 2021

Final panel
Friday 16th July 2021

How to Apply


To apply for this role, please submit an up to date copy of your CV, along with a Supporting Statement that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements. Please provide your home, work, mobile and email contact details and let us know of any dates when you are not available or where you may have difficulty with the indicative timetable. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. If you do not wish us to approach your referees without your prior permission, please state this clearly.

Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.