Head of Service - South East Wales


Office base in Cardiff but agile working

  • Location

    Office base in Cardiff but agile working

  • Job type


  • Sector

    Not for Profit

  • Salary/Remuneration

    c £60,000

  • Job ref


  • Expiry date

    21 June 2021

  • Client


Ref: GSe74147

mirus is a not for profit charitable organisation, working in partnership with the people they support, their families and other partners, to deliver high quality, person-centred support services for people with a disability.  We have been supporting people in Wales for over 35 years and currently support over 350 people in ten different local authority areas, we employ more than 750 staff and work with more than 30 volunteers.

In the last five years we have grown significantly in new and existing regions, with a current income of £19.5 million, an excellent reputation and strong relationships with our commissioners. We are ambitious for the future and our three strategic aims set out our priorities. We are a values led organisation and these values are at the heart of everything we do.

The Head of Service role holds ‘Responsible Individual’ status with Care Inspectorate Wales (CIW), therefore you will be responsible for ensuring our services are compliant with CIW; but this role is about much more than compliance.  You will take the lead in developing a co-productive and innovative culture across all our services and you’ll work closely with our Head of Service for South West, Mid and West Wales to lead the development and delivery of our strategic objectives for Support Services.  You will work in partnership with the people we support, their families, carers, friends, local community organisations, housing partners, statutory organisations, staff and volunteers. You will work with our internal teams to make our support services even more creative, innovative and person centred.

You will ideally have at least 3 years’ experience of managing people and services, including volunteers. You will have experience of setting strategic objectives to support service improvement and/or social care business development. You will have previous experience of working with children or adults who access care/support services and you will have experience of implementing formal processes such as Safeguarding, HR processes and service improvement and organisation risk management.

You will also have experience of developing and delivering person centred, asset based support services and of developing a range of effective partnerships and networks at local and strategic levels.

Above all, you will be highly values driven.

For an informal, confidential discussion about the role, please contact Michelle Sander or Heather Greatrex on 07341 773817 or michelle. sander@gatenbysanderson.com.

Recruitment Timetable

Closing date
Monday 21 June 2021

Preliminary interviews
End of wc 28 June and wc 5 July 2021

Final panel
Thursday 22 July 2021

How to Apply

To apply for this post, please submit:

  • A comprehensive CV.
  • A supporting statement that addresses the criteria set out in the person specification (maximum 3 sides of A4) and tells us why you are particularly interested in this role.
  • Details of two referees whom we can contact at shortlist stage.
  • Please also tell us about any dates provided in this pack on which you would not be available to participate in the selection process.

As part of the online application process, you will be asked to complete an equal opportunities monitoring page. The information on this page will be treated as confidential and used for statistical purposes only. This information will not be treated as part of your application.

If you have any queries about any aspect of the appointment process, need additional information or wish to have an informal and confidential discussion, please call Michelle Sander or Heather Greatrex on 07341 773 817 or email michelle.sander@gatenbysanderson.com. GatenbySanderson will respect the privacy of any initial approach or expression of interest in this role, whether formal or informal.