Head of Technology Services Security

Department for Work and Pensions

​ London, Manchester, Leeds, Sheffield and Newcastle upon Tyne

  • Location

    ​ London, Manchester, Leeds, Sheffield and Newcastle upon Tyne

  • Job type


  • Sector

    Central Government, Digital, Data & Technology

  • Salary/Remuneration

    Up to £105,000

  • Job ref


  • Expiry date

    15 August 2021

  • Client

    Department for Work and Pensions

Ref: GSe73947

The Department for Work and Pensions (DWP) is a major Department of State that plays a critical role in UK life.  Operating at significant size and scope, we provide services and support to over 22 million people every year, responsible for over 730 million benefits payments, totalling some £173.1 billion. Engaged in delivering a once in a generation programme of welfare reform, we are committed to: Helping citizens into sustained employment, increased earnings and self-sufficiency; reducing the disadvantages faced by disabled people and people with healthcare conditions; Increasing savings for and providing financial security in later life and maximising the number of children benefitting from an effective child maintenance arrangement.

Underpinning our ability to meet these commitments is our investment in Digital, Data and Technology, harnessing the potential of new and existing tech to deliver an Agile, user centred, product and services architecture roadmap of unparalleled scale, complexity and ambition.  To enable that, we are recruiting a Head of Technical Services Security, a new and pivotal leadership role within our DWP Digital Group organisation.

About the role

Working in partnership with the key pillars of Technology Services including Hybrid Cloud, Digital Workplace, Network Services and IT Operations the Head of Technology Services Security is at the heart of improving the day to day service of DWP, keeping DWP IT operations secure and safe and enabling development and safe landing of new Digital services.  You will ensure that technology services are securely designed, operated and maintained while supporting and enabling service excellence and the need to ensure the DWP’s digital services are operational and development services are both efficient and effective. 

This role presents an exciting opportunity to work with Security and Digital leaders within the department, across government and the wider profession. You will engage across a wide range of stakeholders within DWP, working across functional boundaries as part of the activity.

Drawing on your considerable experience of leading, transforming and delivering secure IT Operations in other organisations, you will the trusted advisor to senior colleagues, helping them make informed strategic choices in how they deliver their programmes.

You will be a part of DWP Digital’s Senior Leadership Team, shaping the future direction of the Department and ensuring alignment to the wider Government Transformation Strategy and functional plans for the Digital, Data and Technology Function.

About the person

Reporting to the Director of Technology Services, you’ll be responsible for providing strategic and expert leadership across Technology services on Digital and IT security by creating, owning, delivering and maintaining the technology services security plan. You’ll do this by leading on a number of security tooling projects with the objective of continually improving service protection.

You’ll be a trusted advisor and leader within the Technology Services Directorate and across DWP Digital and the wider DWP Department working closely with the Department’s Chief Security Office (CSO) and Cyber Resilience Centre (CRC).

A proactive people manager you’ll leading and manage the performance, development and well-being of your team, operating in an agile delivery environment and with a keen focus on service excellence whilst managing the operational budget and commercial arrangements to maintain and refresh IT security services.

You will be supported in your work through DWP’s commitment to its progressive people agenda, valuing diversity, promoting inclusion and support for personal and professional leadership development.  

This is a rare opportunity to play a leading role in the continuing digital transformation of the UK Welfare State.

Recruitment Timetable

Closing Date for Applications
Sunday 15 August 2021 @ 11.55pm

Preliminary Interviews with GatenbySanderson
w/c Monday 23 August 2021 & w/c Monday 30 August 2021

Assessments, Stakeholder Engagement Exercise (SEE) & Fireside Chats (FSC)
w/c Monday 13 September 2021 & w/c Monday 20 September 2021 & w/c Monday 27 September 2021

Final Panel Interviews
Thursday 7 October 2021 &/or Friday 8 October 2021

How to Apply

To apply for this role, please submit:

  • An up to date and relevant CV setting out your career history, with responsibilities and achievements
  • A Supporting Statement (no more than 2 pages of  A4) that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements.
  • Please provide mobile and email contact details.

Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.


  1. Guaranteed Interview Scheme.docx
  2. How to write a Suitability Statement.pdf


Andre Morris: 07802 440 897
Sundas Gull: 07545318869