Chief Operating Officer

East London NHS Foundation Trust

London, Luton and Bedfordshire

  • Location

    London, Luton and Bedfordshire

  • Job type


  • Sector


  • Salary/Remuneration


  • Job ref


  • Expiry date

    24 May 2021

  • Client

    East London NHS Foundation Trust

Ref: GSe73308

ELFT (East London NHS Foundation Trust) strives to improve the quality of life of all we serve. We work hand in hand with our patients, communities and partners to ensure that we provide responsive and effective support so that they can fulfil their potential.

Rated as ‘Outstanding’ by our regulator, the Care Quality Commission (CQC) in September 2016 and again in June 2018, ELFT is financially robust and an active system leader, both locally and nationally. We are a Trust that values people – from those who access our services to those who deliver them.  We are highly regarded internationally for the way we champion People Participation in all aspects of our work including co-production, as well as for our ambitious quality improvement programme, which has transformed the culture of the Trust and the way we work with our staff. We believe firmly that staff who feel valued by the Trust and are truly engaged in the organisation deliver better outcomes for our patients.

We have embarked on a new ambition which will ensure that we will maintain our high quality of service delivery whilst becoming a systems leader and provider of integrated care; we will continue to improve the health and wellbeing, quality and value for the people we serve as well as the experience of our staff.

As we deal with impact of Covid 19 and look to the future, we know that things will be different from now.  An increase in demand for our services - inevitable.  Changes to the way we deliver these services to ensure the continued safety of our staff and service users - essential. An increased focus on improving value - the reality.  But against this shifting delivery context, one thing remains a constant - the Trust Board is clear that we must continue to be ambitious for our service users, staff and local populations.  This means working with them to provide safe, compassionate and recovery focused care. We are especially excited to be developing our programme to measurably improve population health and wellbeing. Our ambition is underpinned by our systematic approach to quality improvement, through embedding a culture of creativity, openness and co-production; one that is delivered by clinicians and front-line staff working meaningfully alongside those with lived experience.

We are seeking an exceptional Chief Operating Officer to support us as we move forward in this next phase of our development.  Working across the organisation to enable the continued focus on quality and safety in all areas of our operations, the appointed individual will bring their experience of developing, delivering and performance managing high quality services to add further value to our high performing leadership team.  With a track record of leading mental health or community services at scale, within environments of comparable complexity, this is a role for an individual adept at translating national trends and developments into tangible, impactful developments and improvements at local level.  Above all else, we are seeking an inspirational, collaborative, values led person whose vision for health and social care, ambition for our Trust and commitment to our service users and staff is aligned to our own. 

We are proud that our organisation is one of the most diverse in the NHS and understand the benefits this brings to the quality of services and effective decision making. We therefore actively encourage applications that will assist us in maintaining that diversity. 

For a confidential discussion about the role and your suitability, call Melanie Shearer or Lucy Deane of GatenbySanderson on 020 7426 3977 or email

Recruitment Timetable

Closing date
Monday 10th May 2021

Preliminary interviews
24th & 25th May 2021

Final panel
Wednesday 9th June 2021

How to Apply

To apply for this role, please submit an up to date copy of your CV, completed fit and proper person form, along with a Supporting Statement that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements. Please provide your home, work, mobile and email contact details and let us know of any dates when you are not available or where you may have difficulty with the indicative timetable. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. If you do not wish us to approach your referees without your prior permission, please state this clearly.

Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.


  1. Fit_and_Proper_Person_Declaration - Exec.docx