Chief Officer - Commercial and Customer

Blaenau Gwent County Borough Council

Blaenau Gwent/Agile working

Ref: GSe71669

Blaenau Gwent is a place of heritage and dramatic change, with a sense of its past but its eyes firmly on the future. The Council’s Vision is “Proud Heritage - Strong Communities - Brighter Future” and we are working with our communities to create an improved, more equal, and sustainable future for the people of Blaenau Gwent. We are seeking a Chief Officer to join our Corporate Leadership Team to help us realise that vision.

This is an exciting time to join us and to build on our successes as we seek to revitalise the organisation. We are looking for an exceptional and inspiring Chief Officer who brings a commercial approach to service delivery ensuring high quality services are delivered to our communities, and fostering a culture of sustained improvement across our organisation. Responsible for leading our organisational development and change, customer experience, digital services, communications and commercial activity, the remit of the role is broad, and the postholder will be responsible for delivering positive change and influencing our direction for years to come.

With executive leadership experience, you will be future focused, have a track record of innovation and successful change management and bring proven experience of developing partnerships with a wide range of people and organisations.


Recruitment Timetable

Closing date
7th May

19th May

Technical interviews
w/c 24th May

9th June

Assessment centre and Appointment Committee
16th and 17th June

How to Apply

To apply for this role, please submit an up to date copy of your CV, along with a Supporting Statement that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements. Please provide your home, work, mobile and email contact details and let us know of any dates when you are not available or where you may have difficulty with the indicative timetable. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. If you do not wish us to approach your referees without your prior permission, please state this clearly.

Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.


  1. Senior Management Organisational Structure.pdf
  2. Corporate Plan.pdf
  3. Commercial Strategy.pdf
  4. Financial Strategy1.pdf
  5. Bridging the Gap - Strategic Business Reviews Latest Assessment.pdf


Seb Lowe: 07464 543 442
Gary Evans: 0113 205 6080
Delicia Coutinho: 07741 264 892