Head of Data as a Service

Department for Work and Pensions

Blackpool, Leeds, London, Newcastle upon Tyne, Sheffield

Ref: GSe62577

The Department of Work and Pensions (DWP) is a major Department of State that plays a critical role in UK life.  Operating at significant size and scope, we provide services and support to over 22 million people every year, responsible for over 730 million benefits payments, totalling some £173.1 billion. Engaged in delivering a once in a generation programme of welfare reform, we are committed to: Helping citizens into sustained employment, increased earnings, and self-sufficiency; reducing the disadvantages faced by disabled people and people with healthcare conditions; Increasing savings for and providing financial security in later life and maximising the number of children benefitting from an effective child maintenance arrangement.

Underpinning our ability to meet these commitments is our investment in Digital, Data and Technology, harnessing the potential of new and existing platforms to deliver an Agile, user centred, product and services architecture roadmap of unparalleled scale, complexity, and ambition.  As part of this ongoing transformation, we are recruiting a Head of Data as a Service to transform service delivery through data in DWP; and, to use data to improve people’s lives.

About the role

The successful candidate will build a world-class data product and service function in the Department for Work and Pensions, developing both an organisational design and a vision to enable data managers, data engineers and other specialists to transform the work of the whole Department.

They will also lead a multi-disciplinary team of Digital and Data professionals to provide secure data services across the citizen life journey to support the most vulnerable in our society.

In addition, the Head of Data as a Service is responsible for agile project teams that transform internal, cross government and external data into authoritative sources, insightful context, meaningful BI, reliable analytics, and consumable statistics offered through APIs, embedded visualisation, and interactive charts.

As a member of the senior cross-government data community, you’ll play a key role in building the right relationships so that DWP can work seamlessly with others to improve user outcomes and Work to improve societal problems by joining up data across departments, using the Digital Economy Act as a trigger.

You will be well placed to bring in new ideas and innovation from outside government to continually evolve the DWP data strategy and architecture and will take a leadership role in the DWP Data Practice in the areas of Data Security, Data Governance and Management, and Data Engineering.

This role is an exceptional opportunity to play a key part in creating the culture and opportunity to make our ambitions a reality.

With a sharp commercial intellect and industry knowledge, you will be able to engage with a broad range of digital, data and technology suppliers and delivery partners enabling value for money for DWP in its digital spend. You will be an influential and passionate advocate for the user need and customer experience, able to deliver tangible outcomes within an agile operating environment. You will be supported in your work through DWP’s commitment to its progressive people agenda, valuing diversity, promoting inclusion and support for personal and professional leadership development.  

This is a rare opportunity to play a leading role in the digital transformation of the UK Welfare State.

Recruitment Timetable

Closing Date for Applications
Sunday 31 October 2021 @ 11:55pm

Preliminary Interviews with GatenbySanderson
w/c Monday 8 November 2021

Assessments, Stakeholder Engagement Exercise (SEE) & Fireside Chats (FSC)
w/c Monday 22 November 2021 & w/c Monday 29 November 2021

Final Panel Interviews
Thursday 9 December 2021 &/or Friday 10 December 2021

How to Apply

To apply for this role, please submit:

  • An up to date and relevant CV setting out your career history, with responsibilities and achievements
  • A Supporting Statement (no more than 2 pages of  A4) that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements.
  • Please provide mobile and email contact details.

Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.


  1. How to write a Suitability Statement.pdf
  2. Guaranteed Interview Scheme.docx


Andre Morris: 07802 440 897
Sundas Gull: 07545318869