Director of Corporate and Customer Services (Monitoring Officer)

Derbyshire Dales District Council

Matlock, Derbyshire

Ref: GSe61888

One Team. One Council. One Purpose.

Derbyshire Dales is a Council with ambition, flair and imagination with a real drive and focus on continuous improvement. Our “One Team, One Council, One Purpose” approach is about working together for a brighter future, a better Derbyshire Dales. To support this, we are now seeking a new Director to strengthen our corporate leadership team and influence strategy and decision making.

As Director, you will provide strategic and operational leadership across legal, democratic, electoral, communications, customer services and our transformation team. You will ensure our corporate decision making and governance underpins and supports the effective and compliant delivery of Council services across our district. Alongside this, you will have the corporate lead for our transformation programme ensuring best use of our resources and to improve the customer journey by putting our customers and communities at the heart of your thinking, you will drive through the modernisation of our customer engagement and processes across the Council.

You will be able to demonstrate a successful track record of operating strategically and operationally in a complex stakeholder setting. Key is your ability to successfully influence and negotiate in the best interests of the Council providing expert governance, assurance and ideally legal advice and the effective leadership and management of our corporate and customer services. You will have excellent communication skills, able to promote the highest standards of practice and conduct throughout the Council.   

Derbyshire Dales has been voted to be in the top 10 places to live in the whole of the UK (2019) and is also a beautiful place to live, work and visit which benefits from some fantastic towns and countryside, all within easy reach of Sheffield, Manchester, Nottingham and Derby. We offer an excellent quality of life within a family friendly organisation, where 80% of staff are satisfied with the District Council as an employer and 87% understand how their role delivers high quality services.

Whether you are an existing Monitoring Officer or searching for the next step in your career, this role will give you the opportunity to make a real impact in one of the top ten place to live in the UK.

Closing Date10am Monday 24th February 2020
Preliminary InterviewsWednesday 11th March 2020
Final Panel InterviewsWednesday 25th March 2020
How to Apply

To apply for this role, please submit an up to date copy of your CV, along with a Supporting Statement that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements. Please provide your home, work, mobile and email contact details and let us know of any dates when you are not available or where you may have difficulty with the indicative timetable. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. If you do not wish us to approach your referees without your prior permission, please state this clearly.

Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.

Contact details
Gary Evans: 0113 205 6080

Sarah Cripps: 0113 416 6773