Head of Business Architecture & Analysis

Department for Work and Pensions

Sheffield, Leeds, Manchester, Blackpool, Newcastle upon Tyne & London

  • Location

    Sheffield, Leeds, Manchester, Blackpool, Newcastle upon Tyne & London

  • Job type


  • Sector

    Central Government, Digital, Data & Technology

  • Salary/Remuneration

    £80,000 to £100,000

  • Job ref


  • Expiry date

    29 October 2019

  • Client

    Department for Work and Pensions

Ref: GSe58456

Ever wished you could make a real difference to how welfare services of critical importance are designed and delivered?

In partnership with the private and voluntary sectors, the Department for Work and Pensions (DWP) is a major Department of State that plays a critical role in UK life.

We provide services and support to over 22 million people every year, responsible for over 730 million benefits payments, totalling some £173.1 billion.

As we deliver a once in a generation programme of welfare reform, we’re transforming our business to deliver on our commitments to:

  • Support economic growth;
  • Reduce the disadvantages faced by disabled people and people with healthcare conditions;
  • Increase saving for and financial security in later life;
  • Maximise the number of children benefitting from an effective child maintenance arrangement.

The design and development of world class products underpins our delivery of digital services, strategic purpose and ultimately, a 21st century welfare state system, fully responsive to the changing needs of our users.  

About the role

As Head of Business Architecture and Analysis, you’ll:

  • be in a unique position to translate DWP’s strategic corporate objectives into actionable user requirements
  • help shape the design and delivery of enterprise scale products and services, supporting some of the UK’s most vulnerable citizens
  • be a key member of the Digital leadership team, heading up the Business Architecture & Analysis profession within DWP

You’ll also:

  • lead the ambitious and progressive development of business focused, architectural insight
  • create a culture of innovation, using industry leading methodologies and owning the holistic Business Architecture model for DWP
  • act as the bridge between the business and technical teams, working iteratively within multi-disciplinary stakeholders from across DWP, up to and including board level
  • develop business capability models and roadmaps
  • drive development of the Business Architecture and Analysis profession within DWP
  • provide guidance, set standards and support innovative, appropriate learning and development opportunities to build team and profession capability and capacity.
  • set the direction of travel for the team, acting as an ambassador for exemplary Business Architecture and Analysis thought leadership and practical delivery across DWP, delivery partners and wider Government.

About the person

You’ll be:

  • a successful leader of a sizable Business Architecture and/or Analysis function in a complex, data rich, technology enabled omni-channel organisation in the public or commercial sector
  • a recognised ‘go-to’ subject matter expert and leader in your field
  • credible and comfortable engaging with senior stakeholders to understand strategic priorities
  • adaptable in leadership style
  • experienced in working with diverse stakeholder groups to ensure your organisation’s strategic vision is clearly understood, integrated and reflected in exemplary service and product design and operational outcomes
  • a contemporary ‘systems thinker’ who, whilst seeing the big picture, is able to clearly articulate and demonstrate value in a results driven organisation
  • a passionate and compelling advocate for your profession and team

You should be able to show that your personal qualities include the commitment and resilience needed to succeed in:

  • a time and finance constrained operating environment
  • a strategic landscape where change is a constant

This significant leadership role provides an unrivalled challenge and a unique platform for the Head of Business Architecture and Analysis to transform the services we deliver, and to visibly improve life outcomes for those we are proud to serve.

Closing Date for Applications Tuesday 29 October 2019 @ 11.59pm
Preliminary Interview at our London Officew/c Monday 11 November 2019
Psychometric Assessment & Fireside Chats (FSC)w/c Monday 25 November 2019
Stakeholder Engagement Exercise & Final Panel InterviewFriday 29 November 2019 & Monday 9 December 2019

To apply for this role, please submit an up to date copy of your CV, along with a Supporting Statement (no more than 2 pages) that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements. Please provide your home, work, mobile and email contact details and let us know of any dates when you are not available or where you may have difficulty with the indicative timetable. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. We will not approach your referees without your prior permission.

Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.

Contact details
Adrian Barlow: 07393 011150

Eleanor Lawrence: 020 7426 3379