Board Members

Parliamentary and Health Service Ombudsman

London and Manchester

  • Location

    London and Manchester

  • Job type


  • Sector


  • Salary/Remuneration

    £10,000 per annum – two days per month

  • Job ref


  • Expiry date

    09 September 2019

  • Client

    Parliamentary and Health Service Ombudsman

Ref: GSe56120

The Parliamentary and Health Service Ombudsman (PHSO) makes final decisions on complaints that have not been resolved by the NHS in England, UK government departments and some UK public organisations.  This is done independently and impartially.  We use our casework to help improve public services.

We are now looking for up to three new Non-Executive Board members to help guide the next stage of our journey to be an exemplary public services ombudsman. These roles require experience of operating at Board level and of contributing to the strategic and operational direction of an organisation.  You will need to be able to demonstrate your ability to support and scrutinise, as well as having a track record in helping organisations to innovate, change and improve. 

This is an exciting period for PHSO; we are transforming our organisation, improving delivery and striving for system leadership. Everything that we do or are seeking to achieve is informed by our values. We operate thorough and rigorous processes to reach sound, evidence-based judgments and we are committed to enabling and developing our people so that they can provide an excellent service.

We are looking for individuals who have one or more of the following qualifications or experience:

A current qualified accountant with experience of public sector accounting; Experience of advocacy support or dispute resolution; Governance and risk management expertise.

To find out more about the role and for a confidential discussion, please contact Chris Bernard or Duncan Ewart 0113 205 6092.

Closing Date12 noon, Tuesday 10th September 2019
Longlist Meeting13th September 2019
Preliminary Interviews17th, 18th and 19th September 2019
Shortlist Meeting27th September 2019
Pre-interview Discussionw/c 30th September 2019
Final Panel7th & 8th October 2019
How to Apply

All applicants are required to provide the following:

  • A copy of your CV setting out your career history, responsibilities and achievements.  Please also include the names and contact details of two referees (who will be contacted if you are shortlisted for interview).
  • A statement of suitability (maximum 2 sides) explaining how you meet each of the core competencies and one of the specific additional competencies.
Contact details
Duncan Ewart: 0113 205 6092