Director of Operations

The Richmond Fellowship

Flexible (Offices in London, Birmingham, Liverpool and Yorkshire)

  • Location

    Flexible (Offices in London, Birmingham, Liverpool and Yorkshire)

  • Job type


  • Sector

    Not for Profit

  • Salary/Remuneration

    Up to £85,000 PA

  • Job ref


  • Expiry date

    07 March 2019

  • Client

    The Richmond Fellowship

Ref: GSe50836

Richmond Fellowship is a specialist provider of mental health services that has pioneered and practiced its belief in social inclusion and recovery for 60 years. We are now one of the biggest voluntary sector providers of mental health care in England, offering a wide range of housing, care, employment and community support. Recently, we launched a group structure, Recovery Focus, bringing together a number of expert charities highly experienced in providing specialist support services.

We are an ambitious, dynamic, people-centred organisation that puts achieving the best possible quality of life for each individual at the heart of everything we do. A key aspect of our approach is that we work with the people we support as equal partners to design and plan our services together.

A highly strategic role, our Director of Operations will be at the centre of our growth plans, delivering an exciting agenda with accountability for delivery of targets in all operational services across Richmond Fellowship. You will provide visible and empowering leadership to more than 900 employees across a range of service areas, embedding a culture of continuous improvement. You will relish the opportunity to develop innovative and creative ways to deliver services – involving people across the organisation and championing inclusivity and high performance.

The successful candidate will possess the drive and energy to make a difference and to strengthen our partnerships with a range of other organisations. You will possess outstanding experience of managing, developing and refining services in either social care, housing, health or the wider charity sector, including managing large budgets and growing revenues. You will demonstrate a confident and collaborative leadership style, outstanding communication skills and an ability to think creatively and innovatively. Driven to deliver exceptional outcomes for the people we support, your can-do attitude will drive significant culture change and make Richmond Fellowship even more effective.

More information about the Recovery Focus Group is available on their website

Recovery Focus Group have also recently launched a new film What does Recovery Focus Mean to You? featuring interviews with staff, volunteers and people they support.

For an informal and confidential discussion about the role, please contact our advising consultants Juliet Brown or Mark Bate (0113 205 6288) or Peter Guilder on .

Closing DateFriday 8th March 2019
Longlist MeetingEnd of w/c 11th March 2019
Preliminary InterviewsWednesday 20th March and Wednesday 27th March 2019
Shortlist Meetingw/c Monday 1st April 2019
Final Panelw/c Monday 8th April 2019
How to Apply

To apply for this role, please submit an up to date copy of your CV, along with a Supporting Statement that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements. Please provide your home, work, mobile and email contact details and let us know of any dates when you are not available or where you may have difficulty with the indicative timetable. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. If you do not wish us to approach your referees without your prior permission, please state this clearly.

Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.

Contact details
Peter Guilder: 07545 441 127