Deputy Director Fraud, Error and Debt

Department for Work and Pensions

Manchester Based (2 or 3 days p/w) The post holder could be based at any DWP hub location (Newcastle / Blackpool / London / Sheffield / Leeds)

  • Location

    Manchester Based (2 or 3 days p/w) The post holder could be based at any DWP hub location (Newcastle / Blackpool / London / Sheffield / Leeds)

  • Job type


  • Sector

    Central Government, Digital, Data & Technology

  • Salary/Remuneration


  • Job ref


  • Expiry date

    06 January 2020

  • Client

    Department for Work and Pensions

Ref: GSe47777

The Department of Work and Pensions (DWP) is a major Department of State that plays a critical role in UK life.  Operating at significant size and scope, we provide services and support to over 22 million people every year, responsible for over 730 million benefits payments, totalling some £173.1 billion. Engaged in delivering a once in a generation programme of welfare reform, we are committed to helping citizens into sustained employment, increased earnings and self-sufficiency; reducing the disadvantages faced by disabled people and people with healthcare conditions; increasing savings for and providing financial security in later life and maximising the number of children benefitting from an effective child maintenance arrangement.

Serving a population of 22 million people and providing a range of complex benefits which support people at various points in their life, means that some fraud and error is, to a certain extent, inevitable and recovering debt incurred as a result a necessity. Our services enable the prevention and detection of fraud and error within the benefits system and provide the capability for DWP to recover money owed by citizens to Government quickly and efficiently.

As Deputy Director, Fraud, Error and Debt, you will play a key supporting role in the delivery of our strategy, helping us to prevent fraud and eliminate error through the definition and delivery of a range of next generation digital solutions into a large-scale, business critical live service.  This will require the coherent and inspiring leadership of a team of 120, resulting in the development of internal enterprise wide capability that will enable us to operate at the forefront of this profession.

You will apply your strong track record of digitally and technology enabled business change to define and deliver a clear roadmap for this business area, enabling us to iteratively transition away from legacy platforms and ways of working to a new technology landscape that enables us to work with clarity and at pace.  To do this, you’ll oversee a blended approach, leading internal and external engineering delivery teams to develop and integrate agile solutions, whilst also maximising our investment in high value package solutions and you’ll be required to work credibly as an integrated member of the senior leadership team in this area, to enable and continuously improve activity and consequently impact. 

We are looking for an exceptional, authentic leader, with the ability to inspire and engage a range of stakeholders, partners and blended teams to deliver outstanding results.  Having performed a similar role, ideally in a regulated B2B focused business, you’ll be able to demonstrate your contribution to business value and efficiency in relevant environments through your intellectual curiosity, outstanding digital and technology knowledge and delivery of thoughtful, innovative highly effective solutions.

This is a rare opportunity to play a leading role in the digital transformation of the UK Welfare State.

Closing Date for Applications Monday 6 January 2020 @ 12pm
Preliminary Interviews at our Leeds OfficeTuesday 14 January 2020 to Tuesday 21 January 2020
Psychometric Assessment, Stakeholder Engagement Sessions & Fireside Chats (FSC)Between Wednesday 22 January 2020 and Friday 14 February 2020
Final Panel InterviewMonday 17 February 2020

To apply for this role, please submit an up to date copy of your CV, along with a Supporting Statement (no more than 3 pages) that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements. Please provide your home, work, mobile and email contact details and let us know of any dates when you are not available or where you may have difficulty with the indicative timetable. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. We will not approach your referees without your prior permission.

Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.

Contact details
Stephanie Wilson: 07880 382745

Eleanor Lawrence: 020 7426 3379