Project Manager – Improved Collection and Recovery



  • Location


  • Job type


  • Sector

    Local Government

  • Job ref


  • Expiry date

    06 November 2019

  • Client


Ref: GSi60396

Project Manager - Improved Collection and Recovery

As part of a Transformation Programme, a London Council are initiating a project to improve performance in income collection and debt recovery.  This will involve analysis to identify the most significant opportunities and working with the Council’s Revenue Service (delivered by the Council’s joint venture company) to implement best practice and improve collection rates. The Project Manager will lead this work and will have extensive recent knowledge, experience and a demonstrable track record of:

  • Generating income from optimising revenue collection and debt recovery in Local Government
  • Council tax, business rates, housing, general debtors and Parking
  • Multiple debt collection processes, a view of single debt approach
  • Recovery mechanisms, including legal action
  • Debt analysis, segmentation, bad debt provision

The successful candidate will have a rapid impact, deliver quick wins and recoup their cost many-fold.  The Council’s Revenues and Benefits function will be insourced in September 2020 and this role will also support development of the future internal Revenues and Benefits Target Operating Model.This role is for an initial period of 3 months but likely to be extended up to 12 months outside IR35 c£500.

How to Apply

To apply for this role, please submit an up to date copy of your CV, along with a Supporting Statement that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements. Please provide your home, work, mobile and email contact details and let us know of any dates when you are not available or where you may have difficulty with the indicative timetable. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. If you do not wish us to approach your referees without your prior permission, please state this clearly.

Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.

Contact details
Anton Ramdhanie: 07384 253674