Interesting Posts
Transformation on a grand scale
Director of Customer and Shared Services, and Chief Financial Officer
Wolverhampton City Council
Transformation is easier said than done, but that’s Wolverhampton City Council’s aim. The Council is in pursuit of excellence, embarking on a journey that will see them focus more on customers, their priorities, their needs.
Richard Carr the Chief Executive of the Council believes that an Excellent Council is one that puts the needs of the customer – and not the organisation – first. Some parts of the Council are doing this already. The challenge now is to transform the whole organisation, to put the customer first in everything they do and to join up services where this benefits the public.
This is about much more than just structural change; this is about a total change in mindset and culture.
The Council is now looking for two individuals to join them and play a significant role in their massive cultural and structural change programme.
Find out more about these opportunities in Wolverhampton.
If you would like to learn more about how GatenbySanderson can help you, contact us on Leeds 0113 205 6071, London 020 7426 3960 or Birmingham 0121 644 5700.
means?